Thermo Electron establishes customer demonstration centres at key locations around the world

Newest centre opens near Paris, France

16-Sep-2003

As part of its strategy to provide comprehensive solutions based on its broad line of analytical instruments, scientific equipment, software, and services, Thermo Electron Corporation has established customer demonstration centres in major cities worldwide. The newest facility, located just south of Paris in Les Ulis, France, opened its doors to customers.

Similar centres opened earlier this year in Yokohama, Japan and Frankfurt, Germany. Each features a complete laboratory equipped with Thermo's advanced chromatography, mass spectrometry, and spectroscopy product lines; sample preparation and storage equipment; and laboratory informatics software.

"For the first time, our customers can visit one of these centres and see how completely Thermo's products can be integrated to equip their lab, from preparing and analysing samples to managing data," said Marijn E. Dekkers, president and chief executive officer of Thermo Electron. "These centres not only allow us to display the breadth of our offerings, but also to create a single point of contact for our customers. While the integration of our product lines has helped us to operate more efficiently, just as important, it allows Thermo to be seen as a very large player in the instrumentation marketplace. These demonstration centres are another example of Thermo's efforts to present one face to our customer base using the single Thermo brand."

As part of its commercial integration process in the past year, Thermo also combined sales and marketing offices into single facilities in Madrid, Spain; Milan, Italy; Beijing, China; Breda, The Netherlands; and Helsinki, Finland.

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