ALLIANCE BIO EXPERTISE

Since 2015, Alliance Bio Expertise has had the distinction of being a company that belongs to its employees. Suffice to say that each of us is personally involved in the success of our company. We are aware that our success will only depend on the satisfaction of our customers. All our decisions are guided by this leitmotif. We are not looking to create a simple customer-supplier relationship, but a real partnership that can be sustained over time.

For this we work in the following 3 areas:

First of all, there is the mastery of the products we offer. Whether it is our ranges or those of our partners, we are in continuous training in order to remain as relevant as possible to our customers.

Once again, our objective is to establish a long-term partnership, not to make an operation and leave again.

But beware, we are not the type of expert who knows everything about everything. There are so many peculiarities in the laboratories that we do not claim to master them in full. On the other hand, we have a real desire to be able to understand these particularities. For this we have a team made up of commercial microbiologists, applications engineers and after-sales service technicians, who are ready to come and meet you in your laboratory.

Rather, we are looking for technical, so-called “niche” products, which can bring a real plus to your laboratory. To bring this added value, we develop and produce our own products , mainly automatons for the preparation of samples and media :

We also distribute the products of duly chosen partners. Equipment, reagents, consumables… We select quality products to best meet the needs of laboratory workers.

With us, there is no "hotline", our customers have the direct line of Gaëtan (SAT manager), Paul (sales manager) or Alex (shipping manager).

Each ABE employee, whether from the supply chain to the SAT, is aware that the customer's priorities become those of our structure.

Involvement, responsiveness and the notion of responsibility are essential values ​​to integrate our society.